Responsive Service
At AML Spares, our customer service is based on an establishing a dedicated client manager to meet your company’s spare parts needs. Whenever and wherever you need spares support, your requirements are handled by an AML representative who knows you, understands your company and works with you to meet your needs.
Our management centre will quickly transfer you to your client manager on receipt of your call, email or fax enquiry. At AML Spares, we offer a 24 hour service support in placing orders for spares. This enables us to get the ball rolling as soon as possible and get the spares you need to maintain availability of important equipment.
AML Spares offers distribution flexibility to meet our clients requirements using proven agents around the globe to deliver direct to your warehouse, drop off point or one of our partners global facilities. Whether you are operating in a capital city or a remote location in the Australian region or on the other side of the world, we will ensure that each parts order has its own professionally prepared distribution solution.
Guaranteed Quality
ISO 9001:2000
AML Spares and ISO Group Inc follow an endorsed accreditation standard (ISO 9001:2000) that ensures all spare parts meet approved standards, following an endorsed process and standard for packaging and distribution from our manufacturers to our clients.
Delivering Quality
Through our global network, all parts are sourced and delivered under an ISO 9001:2000 Certified Quality System to ensure compliance before distribution to the customer. All products are inspected for packaging compliance and re-packed or re-labelled to suit the mode of transport, ensuring the product conforms with customer requirements when delivered.
Customer Support Information
At AML Spares, all orders and available product data is recorded for traceability and compliance purposes and is stored electronically to assist future customer information requests and service.
Technical Conformance
AML Spares has exclusive access to an ISO 9001:2000 accredited global supply network that covers a broad range of pre-selected suppliers and data, including original equipment manufacturers, specialist component manufacturers and obsolete component providers. All of which combines to ensure that the solutions provided by AML Spares and its global network comply with technical integrity form fit and function requirements for your equipment.
AML Spares understands the need for technical regulatory conformance. We ensure this through a managed process where materiel acceptance QA is conducted on receipt through:
- contractor issued certificates of conformance attesting to the conformance of the supplies to the contract requirements,
- issue of warranties or guarantees, and
- receipt point inspection by qualified and competent technical staff.
Competitive Value
AML Spares provides a highly competitive pricing approach to deliver a value for money solution to our customers. Through our global network, we have access to an extensive network of suppliers with access to an inventory in excess of 123 million parts.
By designing our solutions to be efficient and cost effective in all areas, AML Spares is confident that our quotes will represent a compelling proposition supported by our commitment to responsiveness and quality.
Defence Product Line
AML Spares product line includes systems, spares and components for the majority of Australian Defence Force (ADF) and New Zealand Defence Force (NZDF) aerospace and defense platforms including aircraft, helicopters, tanks, armored vehicles, trucks, ships, communications gear, radars and related equipment.
With access to an inventory of 123 million spares, a broad scope of our product line includes:
Maritime
- Radar, Sonar, Sonar buoy components and spares
- Sea-based platforms
- Marine engines (diesel and gas turbine)
- Systems, components and accessories
- Navigation, direction finding and position fixing equipment
Land
- Vehicle spare parts, accessories, components and systems (‘A’, ‘B’ and ‘C’ vehicles)
- Navigation, direction finding and position fixing equipment
- Ground Support Equipment
Aerospace
- Aircraft spare parts, accessories, components and systems
- Helicopter spare parts, accessories, components and systems
- Ground Support Equipment
- Navigation, direction finding and position fixing equipment
- RPV (Remotely Piloted Vehicles), drone systems and equipment
Electronics and Weapons Systems
- Reconnaissance and surveillance equipment
- Target location, tracking, identification and ranging
- Night vision systems and equipment
- Electronic security, surveillance and detection equipment
- Electronic and communication spares, components and systems
- Safety, survival and rescue equipment
- Electronic warfare and counter-measures equipment
Commercial Product Lines
AML Spares commercial product lines include the aerospace, communications and electronics, automotive, mining and maritime sectors. Please use the "Request for Quote" link on this web site to request information regarding any spare parts requirements you may have.
Further information on AML Spares commercial product lines will be available on this web site shortly.
How AML Spares "Value Adds"
Sustainment Technical Support Services
Through our extended technical resources, AML Spares can assist with providing and
updating technical data from our own database. AML Spares technical staff can assist
with designing and overseeing your modiication programs including the selection and
qualiication of components, supply and technical data packs, preparing procedures and
supporting the implementation of sustainment modiication programs.
AML Spares can also assist with the designing and implementation of your obsolescence
management programs for your platforms. For assistance with sustainment technical
support services, please contact an AML Spares technical representative.
Equipment Data Support
AML Spares offer additional support services for compiling and formatting equipment
data ready for loading onto your company’s inventory, maintenance, engineering or asset
management system. Please enquire about your company’s requirements for a tailored
response.
Inventory Management Support
To assist with your company inventory management processes and procedures,
AML Spares offers additional support services to optimise inventory management.
Through this support service, you only hold suficient spares to meet your needs knowing
that the right spares are there when required.
Need to ind an alternative inventory and warehouse management solution?
AML Spares offers a 3PL storage capability on request. Please discuss with
your AML Spares representative.
If your equipment is dependent on global sources to achieve, maintain or increase
operational availability throughout its lifecycle, then contact AML Spares Pty Ltd.
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